Last Updated: October 6, 2026
At BER Services (“BER Services,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use thebermedia.com (the “Website”), contact us, submit an enquiry, or use our services.
By using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
BER Services provides digital and technology services, including website development, software development, mobile application development, eCommerce development, digital marketing, SEO, branding, and related services.
For privacy-related questions, you may contact us using the information provided at the end of this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
2.1 Information You Provide Directly
When you contact us, request a quotation, submit a form, or communicate with us, we may collect:
Name;
Email address;
Telephone or mobile number;
Company or organization name;
Job title or designation;
Website or business information;
Project requirements;
Budget or service requirements;
Messages and other information you voluntarily provide;
Information contained in files or documents you send to us.
You should only provide information that is reasonably necessary for your enquiry or business relationship with us.
2.2 Information Collected Automatically
When you visit our Website, certain information may be collected automatically, depending on the technologies and services enabled on the Website.
This may include:
IP address;
Browser type and version;
Device type;
Operating system;
Approximate location derived from IP address;
Pages visited;
Time spent on pages;
Referring website or source;
Date and time of visits;
Website interaction information;
Error and diagnostic information.
This information is generally used for security, analytics, website performance, and improvement of our services.
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to operate, secure, analyze, and improve our Website.
Cookies may be used for purposes such as:
Remembering preferences;
Maintaining website functionality;
Understanding how visitors use the Website;
Measuring website performance;
Improving user experience;
Supporting marketing or advertising activities, where applicable.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Website.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
3. How We Use Your Information
We may use personal information for the following purposes:
Responding to enquiries and requests;
Providing quotations and proposals;
Communicating with prospective or existing clients;
Providing and managing our services;
Understanding project requirements;
Delivering websites, applications, software, marketing, SEO, and other services;
Processing payments and invoices;
Providing customer support;
Managing our business relationship with clients;
Improving our Website and services;
Monitoring website performance and security;
Detecting and preventing fraud, abuse, or unauthorized activity;
Sending service-related communications;
Sending marketing communications where permitted;
Complying with applicable legal and regulatory obligations;
Establishing, exercising, or defending legal claims; and
Protecting our rights, property, systems, employees, clients, and users.
4. Legal Basis for Processing
Where applicable, we process personal information on one or more of the following grounds:
Your consent;
Performance of a contract or steps taken at your request before entering into a contract;
Compliance with a legal obligation;
Our legitimate business interests, where permitted by applicable law;
Protection of our rights, property, systems, or users; or
Other lawful grounds available under applicable law.
Where processing relies on consent, you may withdraw that consent subject to applicable legal and contractual limitations.
5. How We Share Information
We do not sell your personal information.
We may disclose or provide access to personal information where reasonably necessary to operate our business and provide our services.
This may include sharing information with:
Service Providers
We may use third-party providers for services such as:
Website hosting;
Cloud storage;
Email and communication;
Analytics;
Payment processing;
Customer relationship management;
Marketing;
Advertising;
Security;
Software development;
Technical support; and
Other business operations.
These providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.
Legal and Regulatory Authorities
We may disclose information where required by law, regulation, court order, governmental request, or other valid legal process.
We may also disclose information where reasonably necessary to protect our legal rights, prevent fraud or abuse, investigate security incidents, or protect the safety of individuals.
Business Transfers
If BER Services is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
6. Third-Party Services
Our Website and services may use or integrate with third-party platforms and services.
These may include, depending on the configuration of our Website and services:
Website hosting providers;
Analytics platforms;
Advertising platforms;
Social media platforms;
Payment providers;
Email providers;
Customer relationship management systems;
Cloud and software platforms;
APIs and other technology providers.
Third-party services have their own privacy policies and terms. We encourage you to review those policies where relevant.
We do not control the privacy practices of independent third parties.
7. Marketing Communications
If permitted by applicable law, we may use your contact information to send information about our services, offers, updates, or other business communications.
You may opt out of marketing communications at any time by:
Using the unsubscribe option provided in a marketing email;
Contacting us; or
Following any other opt-out instructions provided in the communication.
Even if you opt out of marketing communications, we may continue to send essential service-related or transactional communications where necessary.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide requested services;
Maintain business and financial records;
Comply with legal and regulatory requirements;
Resolve disputes;
Enforce agreements; and
Protect our legitimate business interests.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
10. Your Rights
Depending on applicable law and the circumstances of the processing, you may have rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of information where legally applicable;
Withdraw consent where processing is based on consent;
Object to or restrict certain processing;
Opt out of certain marketing communications;
Request information about how your personal information is processed; and
Lodge a complaint with a relevant privacy or data protection authority.
Some rights may be subject to legal, contractual, or other applicable limitations.
To exercise a privacy right, please contact us using the details provided below.
11. Children’s Privacy
Our Website and services are intended primarily for businesses, professionals, and general users and are not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
12. International Data Transfers
Depending on the service providers we use, your personal information may be stored or processed in India or other countries.
Where personal information is transferred across jurisdictions, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data protection laws.
13. Third-Party Websites
Our Website may contain links to websites, applications, or services operated by third parties.
This Privacy Policy does not apply to those third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
BER Services is not responsible for the privacy, security, content, or practices of third-party websites.
14. Business and Client Information
Where you engage BER Services for professional or business services, we may process information relating to your organization, employees, representatives, customers, suppliers, or other individuals as necessary to provide the agreed services.
Where we process personal information on behalf of a client, the client’s instructions and applicable contractual arrangements may govern our processing responsibilities.
Clients are responsible for ensuring that they have the appropriate rights, notices, consents, and lawful basis necessary for providing personal information to BER Services for processing.
15. User-Submitted Content
If you submit information, documents, images, trademarks, website content, databases, or other materials to us for the purpose of providing services, we may process those materials as necessary to perform the relevant services.
You remain responsible for ensuring that you have the necessary rights and permissions to provide such materials to us.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
BER Services
Website: thebermedia.com
Email: [email protected]
For privacy requests, please include sufficient information for us to identify your enquiry and understand the nature of your request.
Note: This Privacy Policy should be reviewed and customized according to the actual technologies, cookies, analytics tools, advertising platforms, payment providers, forms, hosting providers, and business practices used by BER Services. It is recommended that the final policy be reviewed by qualified legal counsel before publication.